Contact Us

Noura is two people, so when you write to us, one of us reads it. There is no ticket queue and no chatbot.

We reply within one business day, usually sooner. If you write in the evening UK time, expect an answer the following morning.

You can also email us directly at sgbusinessac@gmail.com — the form below just saves you opening your inbox.

Before you write

A few things have faster answers elsewhere:

• Where is my order? Start with Order Tracking.
• I want to return something. The steps are on Returns & Refunds.
• When will it arrive? Delivery times are on Shipping.
• Something arrived damaged. Write to us with a photo — that one we handle straight away, and you won't be asked to send it back in most cases.

What helps us help you

If it's about an order, the order number turns a two-email exchange into one. If it's about a product, tell us what you're trying to solve rather than which product you're considering — we'd rather talk you out of something that won't help than sell it to you.